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FAQs

How long will it take to get my order?

Total Delivery Time = Processing Time + Shipping Time

Delivery times depend on your location. Orders are usually processed within 1-3 business days. For in-stock items, delivery typically takes 3-7 business days after shipping, though this may vary based on your location, customs regulations, and unforeseen delays. We work with trusted logistics partners to ensure your order arrives safely and on time.

Do you offer custom or personalized tote bags?

Currently, we do not offer personalization, but stay tuned for future updates!

Where do you ship to?

We ship worldwide! Shipping rates and delivery times vary based on your location.

How can I track my order?

Once your order ships, you'll receive an email with a tracking number. You can also track it via our Order Tracking Page.

Can I modify or cancel my order after placing it?

We process orders quickly, but if you need to make changes, please contact us within 12 hours of placing your order.

What is your return policy?

We accept returns within 30 days of delivery. The item must be unused and in its original packaging.

Do you offer any discounts or promo codes?

Yes! Sign up for our newsletter to get exclusive discounts and special offers.

We prioritize quality!

If your product arrives faulty or damaged, we guarantee a refund or replacement.

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